Privacy Policy

Introduction

This Privacy Policy explains how Cortex SEO Unlimited collects, uses, and protects your information when you use our website, software, and services.

By using our website or purchasing our products, you agree to this Privacy Policy.


Data Collection

We may collect the following information:

Account Information

  • Name

  • Email address

  • Username

  • Billing details

Website & Usage Data

  • IP address

  • Browser type

  • Device information

  • License activation domains

  • Plugin usage statistics

Support Information

  • Support tickets

  • Emails and communication records

  • Diagnostic information voluntarily provided

We collect this information to:

  • Provide account access

  • Deliver plugin updates

  • Verify licenses

  • Improve our services

  • Prevent fraud and abuse


Cookies

Our website uses cookies to improve user experience and functionality.

Cookies may be used to:

  • Keep users logged in

  • Store session preferences

  • Analyze website traffic

  • Improve performance

  • Process purchases and checkout sessions

You can disable cookies through your browser settings, although some website features may not function properly.


Payment Information

Payments are processed securely through third-party payment providers.

We do not directly store:

  • Credit card numbers

  • Banking information

  • Full payment credentials

Payment processors may include:

  • Stripe

  • PayPal

  • WooCommerce payment gateways

These providers maintain their own privacy and security policies.


License Verification Data

When the plugin activates, the following information may be sent to our licensing server:

  • License key

  • Website domain

  • Plugin version

  • Activation status

This information is used solely for license validation and abuse prevention.


GDPR Compliance

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR).

These rights include:

  • Access to your personal data

  • Correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent

  • Request export of your data

To exercise these rights, contact us using the information below.


Data Protection

We implement reasonable security measures to protect your information from:

  • Unauthorized access

  • Data loss

  • Abuse

  • Disclosure

However, no online system can guarantee complete security.


Third-Party Services

We may use third-party services including:

  • Analytics providers

  • Payment processors

  • Email delivery services

  • Cloud hosting providers

These services may process limited user data necessary to perform their functions.


Data Retention

We retain account and licensing information only as long as necessary for:

  • Legal compliance

  • Support purposes

  • License management

  • Security and fraud prevention

Users may request deletion of their personal data where legally permitted.


Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.


Contact Information

If you have questions regarding this Privacy Policy or your personal data, contact:

support@cortex-seo.co.uk